Mystery audit- What is Mystery Audit? how to process it ? benefits of mystery audit? etc. are common question about mystery audit, We are used mystery audit to measure the quality of service and actual performance, compliance with regulation, or to gather specific information about products and services. What is Mystery Audit? Mystery audit is used to measure the quality of service or compliance with regulation, or to gather specific information about products and services. The audit yields better results when done by third-party companies as the stores would not be aware of the product/service being evaluated. A mystery Auditor is a paid consumer who is hired to shop in stores and collect data. Think of mystery auditors as “ undercover customers” sent in to observe, interact, and report on other customers and store employees. Mystery Auditors are typically employed by a third-parties rather than the store or company personnel itself. Benefits of Mystery Audit to ...